Returns & Replacements

Returns & Replacements

If there’s an issue with your order, please contact us at cs1@magnetmeup.com and we’ll help you quickly.

Custom items

Custom products are made to order. If we made an error or your item arrived damaged, we will make it right.

Non-custom items

Uncustomized items may be eligible for return within 14 days in unused condition.

How to start

 
• Your order number
 
• A brief description of the issue
 
• Photos (if the item arrived damaged or incorrect)

Important

Please contact us before sending any returns so we can provide the correct instructions.